KeyNotes Blog




Thursday Apr 18, 2013

Give your Training a Webinar or Video

You already know of our amazing screencast tool that enables you to create video tutorials within minutes, but what about that webinar or video you want to add to your course?

Well, it’s easy to add videos and webinars in KeyStone OnDemand.

1. Go to the homepage, and click on Add New. Then click Video/Webinar.

2. You now need to give your video/webinar a name and description. Then you can choose to either upload, record or embed your video/webinar.


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Tuesday May 15, 2012

Online training platform to make assessment and certification easy

We would like to announce the release of our new Assessment and Certification Tool (ACT) that will enable customers to develop a full spectrum of customized evaluation instruments for their training programs.

ACT’s evaluation instruments can range from informal quizzes to formal certification exams that promote individualized learning paths, help evaluate user knowledge and skill levels, and support professional certification programs within a targeted user community or organization.

Formal certification exams can be easily created and customized with this new tool to ensure learners demonstrate the critical knowledge and skills to perform their role. Exam results can drive learner motivation by placing learners on a customized learning path that provides clear direction on how to enhance their own skills and knowledge base through the online training.

Features of the new assessment and certification tool include: randomized question banks, customized delivery settings, learning paths, certificates of completion, tracking and reporting and a resources option for the exam.

A description of features is below:

1. Question Bank: ACT allows administrators to create a bank of questions from which they can draw a designated number of test items for each offering. This question bank can be
optionally stratified into topical question pools for further refinement of their assessment. The question bank can also be expanded over the life of their program.

2. Customized Delivery Settings: Options for each exam include randomization of test
items, timing of the exam, number of retries and the passing score.

3. Learning Paths: Once the user has completed a test, based on their performance they
can be directed towards a designated area or level of training that addresses their
current learning needs. From their custom entry point, they can then progress to the next level within the certification path or training program.

4. Certificates: Certificates can be generated, when appropriate, once a user has achieved
the passing criteria on the assessment.

5. Tracking and Reporting: All user activity, progress and test results are tracked within the
KOD platform and available through our reporting engine. Reporting data can also be
exported for further analysis.

6. Resources: There is an option to associate related course content to any or all of the exam questions so the learner can easily access it for review or remediation upon completion of the exam. This provides reinforcement of key concepts and allows learners to immediately address any areas of weakness.

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Wednesday Jan 25, 2012

Feedback from KeyStone user

By: Robert Hodges

“I recommend KeyStone's LMS System to all of my clients; it provides outstanding out of the box trainings that minimize IT/HRs trainings, and trainings can seamlessly be captured and published on demand. An easy user interface ensure adoptions from your business teams- allowing for a means knowledge capture and collaboration.”

- Lisa M. Chipetine, PMP, President, QC Consulting, LLC 

This was a testimonial one of our sales representatives recently received. We are always excited to receive feedback from our customers, and one of the things I love about KeyStone is that our users are as passionate about our products as we are. We value their opinions, and it is encouraging to hear how KeyStone OnDemand is making a difference in the lives of those using it.

As Ms. Chipetine pointed out, our platform integrates into your HR/IT training techniques by providing a real-time OnDemand solution for your training needs. Our product makes it easier for you to focus on higher priorities by enabling you the opportunity to create short articles and videos on common tasks that acquire many questions.

We are always excited to hear how KeyStone products are working for our users, so be sure to let us know your feedback or questions at



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Monday Nov 14, 2011

Support your school district?s Office 2010 migration

By: Robert Hodges

Part 3: Support your school district’s Office 2010 migration with Office 2010 Training in KeyStone OnDemand

In Part 1, I spoke a little about Office 2010 Training as a key element for a successful Office 2010 Migration.  Part 2 focused on helpdesk and support integration to provide support for those common day-to-day problems, even including custom “how to” training for the unique challenges you face in your district or school.  Today, I wanted to wrap up with some overall best practices for your Office 2010 migration support.

Best practices for Office 2010 migration support:

1.  To maintain productivity and avoid overloading your support teams, it is critical to include an effective Office 2010 Training program (like KeyStone OnDemand) in your rollout.  Not only will you increase productivity with Office 2010’s powerful tools, but you will see a drastic reduction in end-user support.  An effective training program must provide real-time results to educators, allowing them to get the answers they need when they need them.  In addition, it should provide comprehensive coverage, tracking all progress and results for continuing education and professional development.  

2.  Communication is a big part of change management.  It’s a good idea to develop a rollout plan that includes emails and/or other communication to help educators see the value in why you are migrating.  Explain the benefits of moving to Office 2010, talk about the time-saving new features, and show them how easy it is to learn to use the new features available to them.  Ironically, educators can be one of the toughest crowds when it comes to training... make sure you show them the value of both the new software (e.g. Office 2010) and the training from the beginning to mitigate this challenge. KeyStone OnDemand includes a workflow feature for automated follow up so you can set up a communication plan and schedule it all at once.  In addition, KeyStone provides a number of services, including kick-off webinars, to assist you with adoption.

3.  One size does not fit everyone.  The ability to address the ongoing day-to-day challenges unique to your environment will both reduce your overall support burden and increase adoption of the training, allowing your teams more time to focus on critical support and giving educators more time to spend with students.  With KeyStone OnDemand, you can easily capture and share articles and videos.  Whether a a quick “how to...” or a complete custom course for professional development, you can create custom content and share it district-wide.  Build your own knowledge base and share best practices.  

Best of luck with your Office 2010 migration.  Whether you are in full swing or planning a future roll out, give us a call anytime with questions and we’ll be happy to help.

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Monday Oct 31, 2011

Now that you have your written outline, build your course

Implementing the course outline in the CourseBuilder

In a previous post, we discussed where to begin when authoring a course: create a course purpose, course objectives, an outline and an introduction.

Now, we will discuss how, once you follow the above steps, you can use the outline you created to build the course.

In KeyStone OnDemand, you have the ability to create an outline in the CourseBuilder before you officially add the content. The image below shows you an example of a new course outline in the CourseBuilder. You can use the written outline you created to form this outline. Keep in mind that this outline can be edited and the names can be changed at any time. So while this outline will help with organizing your content, it does not have to be the final form.


The CourseBuilder allows you to add a name and place for an article, quiz or video without actually adding the item itself. It is our suggestion you do so, then you know exactly where you will be placing all your content. Once you have created the outline, you can search for content you have already created to place in the course. If you create content after you create the course, you can assign the content to that course while you are creating it.

As you can see, building a course in KeyStone OnDemand is simple, especially if you take a few minutes to prepare a course outline.

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